Motor Claims Specialist

  • Location:


  • Sector:

    Call & Contact Centre

  • Job type:

    Part Time

  • Salary:

    Up to £21696.00 per annum + 5% annual bonus

  • Contact:

    Cassie Kelly

  • Contact email:


  • Job ref:


  • Published:

    2 months ago

  • Expiry date:


  • Start date:

    23/08/2021 or ASAP

We are looking for Motor Claims Specialists to work with our client based in a beautiful modern office in the heart of Glasgow city centre! My client is a house hold name in the insurance industry and you could be part of their team. This is a really exciting opportunity for candidates with insurance sales or call centre sales experience!

Selling the company services in fundamental to this role. You will be calling third-party customers in relation to their current claims and offering to deal with the company directly. Candidates looking for a sales challenge and can manage their own dairies will excel in this environment!

After your 6 weeks training on site you will be working in a hybrid model! Meaning those who are looking for a homeworking role but are missing colleagues and the buzz of the office will be the perfect fit. Between 40 - 60% of your working time will be spent in my clients beautiful city centre location. Perfect for public transport services and nice lunch spots! Operating hours are between Monday - Friday 8am - 8pm. You would be put on a rolling shift of either 8am - 4:30pm, 10am - 6:30pm or 11:30am - 8pm which will alternate every three weeks. Saturdays are 9am - 5pm which you would be required to complete 1 in 4 and no Sunday working!

Your day would include…

  • Diary management to follow up any potential opportunities including call backs if you don't get through to a customer the first time
  • Managing incoming calls from customers to gain leads
  • Identifying potential recommendations to ensure the smooth running of the department
  • Working as part of a team to strive for success!
  • Up-selling company approved contractors to maximise selling opportunities and giving customers contact information of those parties
  • Maximising first class service and delivery!
  • Front line customer service and support

Essential skills and experience

  • Experience in a target driven sales environment
  • Customer service experience
  • Ability to demonstrate objection handling and negotiation skills
  • Have an understanding of motor insurance claims including road traffic accidents and injury claims
  • Excellent communication skills and professional telephone manner
  • Dairy management and motivated to succeed!
  • Knowledge of claims processes

The offer …

  • £21, 696 basic salary plus 5% annual bonus as part of a profit share scheme
  • 33 days annual leave rising with length of service
  • Festive bonus!
  • Employee discounts!
  • Up to £1,000 refer a friend scheme
  • Continuous training and career development opportunities
  • Employee awards including long service
  • Contributory pension
  • Employee Assistance Programme
  • City Centre location

Click apply now! Start date for this role would be 23rd of August or sooner! Offers are subject to 6 year credit check, referencing and basic disclosure check.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.