Legal Customer Service Advisor

  • Location:

    Leeds, West Yorkshire

  • Sector:

    Call & Contact Centre

  • Job type:


  • Salary:

    Bonus & Benefits

  • Contact:

    Omar Thomas

  • Contact email:

  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


  • Startdate:


Legal Customer service Advisor - Interviews commencing Thursday 16th August 2018
Location: Leeds
Start Date: 17th September
Salary: £18,916 starting salary increasing to £20,755 after successful probation period
Hours: Rotating shift pattern: 8am - 8pm Monday to Friday / 8am - 2pm Saturdays

Do you have the ability to put yourself in your customers shoes to work out appropriate solutions?
Do you have a proven background in collections and recoveries?

As a Legal Collections Advisor you will not only get your basic salary with increases along the way but also benefit from:

Quarterly bonus
3% flexible benefits
Contributory pension
Progression opportunities
Free shuttle bus from Leeds city centre
Subsidised restaurant
Free on-site gym

In the Legal Collections Advisor job, you will speak to customers who are in debt and facing court proceedings, negotiating affordable payment plans to resolve the situation. If you put yourself in the customers shoes you will be able to get a really good understanding of how they have got into the situation they are in. This will then enable you to work out the best plan that is specific to that particular customer.

While you are on the phone you will use your questioning and listening skills to work out how their current situation stands, this can easily be done by taking them through their income and what they then spend to ensure their priority bills are covered before finding a solution that works for both them and the company

There is lots of training and support on hand to help you do the very best job, if you are looking for a business where you can really build a career then this could be the job for you. The company has an award for investing in people and I have personally seen people grow within the business and develop really good careers.

If you are interested in the Legal Collections Advisor Job and will pass a Credit Check & Criminal Record Check then click to apply

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.