Lead Salesforce Technical Analyst / Business Analyst - CRM

Lead Technical Analyst / Lead Technical Business Analyst - Salesforce, CRM

As a SME in Salesforce from a Technical Analyst perspective are you passionate about:

  • improving engagement productivity
  • increasing efficiencies and reducing cost
  • mitigating risk and pre-empting any issues

This role offers real investment in you and the practice area to achieve this and really make an impact on how Salesforce is used effectively. It's a high profile role in which you will be the go to person on key decisions in Salesforce.

Specific experience needed in Salesforce:

  • You must have worked with Salesforce before and be able to understand and configure Salesforce


  • Nice to understand Salesforce Solutions from a Technical Analyst perspective (tools, system integration, data management)
  • Nice to understand Force.com Web Applications, salesforce.com integration & extensions, features
  • Nice to have experience of Force.com API, APEX, Visiualforce etc. Advantageous
  • Nice if you have worked on Salesforce Lightning migration

Skills Needed as a Technical Analyst:

  • High level stakeholder management and internal client engagement skills, work with all levels and able to convey business benefits and elicit requirements from the business
  • Requirements Definition, Feasibility Studies, Gap Analysis, Operating Models, Process Maps ('as is' & 'to be' processes), use cases, data models, solution descriptions, handover documents
  • Co-ordinating forming solutions, business requirements and managing their implementation
  • Worked on end-to-end solutions
  • Peer review deliverables in your subject matter expert area

General Nice to Have but not essential:

  • Large Scale transformation project facing BA roles within Investment Banking
  • Data Analysis
  • Data Modelling
  • Salesforce certification

This is a fantastic opportunity to join a business that is known for investing in staff, offering clear career progression potential, interesting project work, chance to make a real difference in this practice as well as competitive package on joining.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.