IT Sales Agent

  • Location:

    London, England

  • Sector:

    Call & Contact Centre, Office Services

  • Job type:

    Permanent

  • Salary:

    £18000.00 - £25000.00 per annum

  • Contact:

    Jordan Ward

  • Contact email:

    Jordan.Ward@search.co.uk

  • Job ref:

    Req/511909

  • Published:

    18 days ago

  • Expiry date:

    2019-09-06

  • Startdate:

    07/08/2019 10:06:44

Job Title: IT Sales Support Admin
Job Type: Permanent/Full Time
Salary: Up to £25,000 per annum
Location: NW9 (Colindale)

Are you technical minded Sales person? Looking to grow with a great company? Are you a people's person striving to make each customer feel special.
We have a brilliant opportunity currently working with a growing company who are known for their tech knowledge and great customer service, based in North West London I'm looking for enthusiastic customer service representatives that have true passion in customer service and ideally have experience in the IT sector.
Responsibilities include:
* Handling and answering inbound e-mails and calls efficiently.
* Processing customer orders onto system.
* Customer-first attitude.
* Managing customer returns and enquiries, ensuring enquiries are dealt with in a timely manner.
* Prioritising tasks according to importance and urgency
* Ensuring returns are handled end to end from customers back to distributors.
* Handling customer queries professionally via e-mail and phone.
* Managing e-mails through Amazon and eBay platforms within deadlines.
Required Skills:
* Great organisational skills
* High Attention To Detail
* Prioritisation Skills
* Able to work effectively individually as well as in a team
* Able to listen to and follow guidelines effectively
* High level of communication via telephone and e-mail
Other Requirements:
live within 25 minutes commute from Colindale NW9
Experience:
* Customer Service: 1 year (Preferred)
* IT Background
Education:
* A-Level or equivalent (Preferred)







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