Inbound Customer Service Advisor needed ASAP

Customer Service Advisor

Preston Brook

Runcorn

£8.75 per hour

*START WORK MONDAY 13TH AUGUST*

Are you passionate about customer service, putting smiles on people's faces and exceeding customer expectations for one of the UK's largest driving and transport companies? You can earn £8.40 per hour rising to £8.75 after a 6-month probation period has been completed There is also Free car parking, no outbound calls and permanent jobs with real career progression

The job:

You will be taking inbound customer calls from customers dealing with a wide range of enquiries, ensuring that the customer's query is resolved first time and taking ownership of the call from start to finish.

You will be trained to deliver a service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to.

The opening hours are 6am - 11pm Monday to Sunday. You'll work on a 5-week rota between these times, working five days out of seven, this will include flexible working, evenings and weekends.

What we're looking for:

We're looking for people who can think on their feet; you never know what questions or issues a customer might contact you with; be it a stock query, a problem with their order, or just simply wanting a friendly, professional person to support them in making their transaction.

What you'll need:

  • Solid experience in a customer service, sales or retail environment
  • Good English skills, enabling you to be a brilliant communicator
  • Understand the importance of great team spirit and supporting your colleagues
  • To provide satisfactory references for the last 3 years
  • To have NO unspent criminal convictions
  • To be able to pass a lenient credit check

In addition to being full supported in the job, there are numerous additional benefits available to suit your lifestyle and boost your income.

  • Childcare vouchers
  • Cycle to work scheme
  • Private dental care
  • Discounted retail vouchers for many high street stores

If you think you have what it takes, then apply today. We have a number of start dates coming up, so throw yourself into the mix without delay.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.