Inbound Customer Service Advisor

  • Location:

    Gateshead, Tyne and Wear

  • Sector:

    Call & Contact Centre

  • Job type:

    Contract

  • Salary:

    £7.83 - £8.23 per hour + Bonus

  • Contact:

    Kirsty Brooke

  • Contact email:

    kirsty.brooke@search.co.uk

  • Job ref:

    Req/495319

  • Published:

    8 days ago

  • Expiry date:

    2019-01-05

  • Startdate:

    17/12/2018

Customer Service Advisor, Gateshead, Newcastle, up to £8.23 per hour

We are looking for Customer Service Advisors to join this award winning business; modern offices in a stunning Watermark location.

Why apply to be a customer service advisor here?

* Permanent positions available after 3 months
* Purely inbound calls
* No previous experience needed
* Discounts on retail brands including... cinema tickets, gym membership and mobile contracts

Furthermore, they have an industry-leading training programme, so if you have your sights on a promotion, there is a career development programme in place to achieve this with!

Life as a Customer Service Advisor

As a Customer Service Advisor, you'll be working on behalf of a leading energy provider as the go-to person for customers who have queries relating to their energy accounts.

Every call will be different and you'll take high volumes of calls every day. This means that the time flies, but it's up to you to ensure that each customer is given a 5* service and that their queries are rectified and resolved.

You'll work 40 hours per week, over 5 days out of 7. You'll need to be available 8am - 8pm, Monday to Friday and occasional Saturdays and Sundays 9am-4pm.

What you'll need as a Customer Service Advisor

Whether or not you have customer service experience, we'd like to hear from people who can deliver a friendly and professional service. You'll be a 'people person' who's happy to help. Your personality is far more important than your previous experience.

Don't miss out on this customer service advisor job and join the very best that the industry has to offer. Apply today to find out why people really love working here and you won't look back.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age