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Inbound Customer Service Advisor

  • Location:

    Leicester

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    + Pension

  • Contact:

    Levi Jackson

  • Contact email:

    [email protected]

  • Job ref:

    Req/569899

  • Published:

    about 1 month ago

  • Expiry date:

    2021-02-20

  • Start date:

    25/01/2021

Customer Service Advisor
Permanent
Leicester
£18,000 rising to £18500 in March 2021
Full Time

With a fantastic range of benefits, this is not one to be missed! You will be eligible for up to 10% pension, buy and sell holidays, healthcare cash plan, DigitialGP, 4 x salary life assurance and much more!

Do you want to start the new year with a new job? Would your customers say that you provide amazing customer service? Do you thrive from helping people?

Friends and family members welcome too…. We can help you all!

In this fantastic role you will be taking inbound calls from customers with a range of queries - every call will be varied and keep you busy and engaged! What's not to love?

Their reputation as an employer is second to none; they genuinely care for their people and those who work there very much feel part of a family. They also invest heavily in training and so we guarantee you'll be supported as you get to grips with the job.

A bit about this customer service representative job:

First and foremost, your customers will be a big deal to you and you'll be confident in speaking to them over the phone.

Let's not beat around the bush, it's going to be busy and the calls can be challenging, but it's a great way to improve your customer service skills and boost your awesomeness. It's really satisfying when you're able to turn a tricky situation into a positive end result for a customer.

We need you to be flexible to work shifts between 8am-7pm.

What you'll need as a Customer Service Representative is:

Ideally you'll have previous telephone based customer service experience, but if you've worked in retail or hospitality, or in any customer-facing job, that works for us too!

What's important is that you have customer service super powers; being able to talk to customers, take ownership of situations and get a kick out of delivering an exceptional service.

So what are you waiting for? Apply today and join our team of customer service rock stars!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.