Inbound Customer Service Advisor

  • Location:

    Trafford

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Up to £18000.00 per annum + OTE £18,000

  • Contact:

    Thomas Boone

  • Contact email:

    thomas.boone@search.co.uk

  • Job ref:

    Req/561371

  • Published:

    29 days ago

  • Expiry date:

    2020-09-27

  • Start date:

    ASAP

If you're committed to delivering excellent customer service and value working for a well-known, reputable brand, this role as a Customer Service Advisor in Trafford, is an unmissable opportunity. You'll receive an attractive salary of £18,000 alongside fantastic benefits to boost your income and lifestyle. Recruitment processes have been adapted and will now take place on phone/video call. Start dates are planned immediately for the office in Trafford

Your customer service perks

  • A salary of £18,000.
  • Up to 33 days holiday per year and break out areas with pool tables and games consoles.

The CS role only covers Monday to Friday, so no weekend work is required :) As a Customer Service Advisor for our inclusive and collaborative client, you will be expected to arrive highly motivated every day, looking to make a difference in people's lives by delivering outstanding customer service.

This Customer Service role will involve taking inbound calls, making outbound calls where required, and communicating on email and in webchat. It will be an advantage if you have a customer service background and experience in a call centre. As most communication is done via phone, the ideal candidate will have excellent communication skills and a confident phone manner. Earning £18,000 you'll be based in Manchester or live within a commutable distance.

Your Customer Service Advisor expertise:

  • You'll be confident using in-house computer systems, email and Excel.
  • You'll be a fantastic, natural listener and communicator, the kind of person who can empathise with a customer, understand what they want and work out what to do next.

To apply for this great opportunity as a Customer Service Adviser earning £18,000 in Trafford, Manchester please apply today with an up-to-date CV.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.