Inbound Customer Service Advisor

  • Location:

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Up to £10.00 per hour

  • Contact:

    Samantha McGurty

  • Contact email:

    samantha.mcgurty@search.co.uk

  • Job ref:

    Req/555009

  • Published:

    4 months ago

  • Expiry date:

    2020-04-18

  • Start date:

    19/03/2020 12:49:45

Inbound Customer Service Advisor - ASAP Start!

Gateshead

£10 per hour

Weekend work - 16 hours Saturday and Sunday!

Immediate starts!!

Inbound Customer Service Advisor, Gateshead, £10p/h

We are looking for Customer Service Advisors to join this award winning business; modern offices in a stunning location.

Why apply to be a customer service advisor here?

  • Purely inbound calls
  • No previous experience needed

Life as a Customer Service Advisor

As a Customer Service Advisor, you'll be taking a large amount of NHS 111 inbound calls from customers who are worrying about the Coronavirus. You will be asking them a series of questions and providing them with the best advise I.E what to do next

Every call will be different and you'll take high volumes of calls every day. This means that the time flies, but it's up to you to ensure that each customer is given a 5* service and that their queries are rectified and resolved.

You'll work 16 hours at the weekend, shift patterns between 7am and 11pm Sat and sun

What you'll need as a Customer Service Advisor

Whether or not you have customer service experience, we'd like to hear from people who can deliver a friendly and professional service. You'll be a 'people person' who's happy to help. Your personality is far more important than your previous experience.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.