Inbound Customer Service Advisor

  • Location:

    Macclesfield, Cheshire

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Up to £20000.00 per annum + OTE £25,000

  • Contact:

    Thomas Boone

  • Contact email:

  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Start date:


Job Title: Inbound Customer Service Advisor

Job Location: Macclesfield

Job Salary: £20,000 OTE £25,000

Job Hours: Monday - Friday between 8am and 6pm (37.5 hrs p/w)


Looking for an inbound customer service role in Macclesfield?

Are you passionate about customer service and interested in joining one of the most cutting edge businesses in the UK?

Are you a customer service driven person but want the opportunity to earn extra money through your call quality and satisfying customers?

The package:

  • £20,000 basic salary
  • A commission structure meaning you can earn an additional £500 per month through call quality!
  • Company bonus scheme
  • 24 days per year holiday plus 1 extra day per year of service
  • Free massages in the office every quarter
  • Buy and sell holiday scheme
  • No weekend work! Monday to Friday business hours!
  • An amazing dedicated games room with X-Box, pool table, table tennis and table football!
  • Discounted gym memberships
  • In house learning and development
  • Long service awards (£400 for 4 years, £500 for 5 years, £600 for 6 years and so on...)
  • Free fruit delivered to the office every day
  • Free lunch on the company every month!
  • Regular team days out all expenses paid!
  • Enhanced Maternity/Paternity cover
  • Contributory pension, death in service and company sick pay scheme
  • A fun vibrant working environment, with a family feel
  • The opportunity to grow with the company and progress

We are looking for an Inbound Customer Service Advisor to join our Fin-tech business in Macclesfield. The role involves speaking to existing customers about their credit score and ensuring that they receive world class customer service on every call! You can receive up to £500 per month on bonus for the standard of your calls, so somebody who is truly customer-centric is essential for this role!

What we need from you:

  • People with energy, who are great at customer service
  • Experience of handling large volumes of inbound calls
  • The ability to deal with inbound calls and emails
  • A person with a positive attitude, and outgoing personality

Sound like your ideal job?

Please apply with your CV for immediate consideration!

Key words: Macclesfield, Macclesfield Town, Macclesfield Customer Service, Inbound Customer Service

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