Inbound Customer Service Advisor

  • Location:

    Stockport, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £18000.00 per annum + OTE £20,000

  • Contact:

    Thomas Boone

  • Contact email:

    thomas.boone@search.co.uk

  • Job ref:

    Req/527154

  • Published:

    3 months ago

  • Expiry date:

    2019-07-14

  • Startdate:

    ASAP

Inbound Customer Service Advisor
Stockport
£18,000. OTE £20,000

No experience required, just the right attitude and desire!

Due to expansion a Luxury Brand business in Stockport are looking for Inbound Customer Service Advisors to join their team! As an Inbound Customer Service Advisor you will be expected to be a world class brand ambassador and deliver exceptional customer service!

The benefits you'll receive as an Inbound Customer Service Advisor include:

  • Amazing state of the art offices in Stockport
  • Private Health Care
  • 50% discount on David Lloyd/Nuffield Health/Virgin Active
  • 75% discount at Champney's
  • Amazon Prime
  • Superb career opportunities through personal development and regular reviews
  • Uncapped bonus potential
  • Award winning training scheme
  • Voted in the Times 'Top 100 Companies to work for - 6 years
  • Excellent benefits including rewards scheme, car scheme, holiday entitlement scheme
  • Free Apple iWatch when joining the discounted gym!
  • Buy and sell holiday scheme - Up to 39 days holiday per year!
  • Massive discounts at British Airways and Nike
  • Annual holiday for top performers - think Vegas & The Maldives!.

Person specification & experience required for Inbound Customer Service Advisor are:

  • The main thing needed for this role is desire and drive!
  • Experience of working in a call centre is preferred but not essential
  • Very customer service orientated
  • Keen to work as part of team but also to aim for individual targets
  • Comfortable managing inbound calls and working towards KPI's


The Job Role:

  • This is an inbound customer service role handling large volumes of calls so you must be comfortable working at a fast pace!
  • Speaking to customers and businesses and delivering world class customer service on every transaction
  • Creating call backs for colleagues and ensuring these call backs are followed up
  • Delivering 100% quality service on every call


This is a fantastic opportunity if you are looking for a new challenge and a business where you can develop a career in customer service.

Ongoing training will be provided and monthly reviews will be scheduled to ensure you are developing within the role in order to progress to the next step through promotion. (Basic salary increased and earning potential increased)

Apply here for immediate consideration!

Key words: Inbound Customer Service Advisor, Customer Service Advisor, Customer Service Advisor, Stockport Customer Service ,Stockport Inbound

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