Inbound Customer Service Advisor

  • Location:

    Bolton, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    £17000.00 - £19000.00 per annum

  • Contact:

    Samantha McGurty

  • Contact email:

    samantha.mcgurty@search.co.uk

  • Job ref:

    Req/516290

  • Published:

    14 days ago

  • Expiry date:

    2019-04-10

  • Startdate:

    11/03/2019 08:49:15

Job Title: Inbound Customer Service Advisor

Job Location: Bolton, Greater Manchester

Job Salary: £17,0000 - £19,000 + Bonus

Job Hours: Mon-Fri - No weekends

The package for a Customer Service Advisor is:

  • £17,000 to 19,000 per annum at trainee level depending on experience
  • Company Bonus Scheme
  • 3% contributory pension
  • 20 days holiday plus bank holidays
  • Loads of career advancement

Our commitment to our customers and staff is allowing us to expand in the UK insurance market. We are on the hunt for self driven and confident individuals to join our ambitious and motivated team based within Bolton. This is an exciting opportunity for individuals seeking a career path within customer service.

This customer service advisor role requires excellent customer handling and organisation skills as you will be required to manage a case load of customer service queries proactively in line with client specific service level agreements.

Duties include:

  • Communicating with customers and clients via the telephone, email and in writing
  • Managing third party companies
  • Building great rapport with customers
  • Working to service level agreements

What we are looking for:

We are looking for individuals who express excellent communication skills and the ability to thrive within a fast paced and targeted environment. Individuals with contact centre customer service experience is ideal, however if you have an unbeatable attitude and show the willingness to learn then you will no doubt fit into our team!

If you have the skills that we require for this role and are looking for a new challenge please apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.