Inbound Customer Service Advisor

  • Location:

    Old Trafford, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    £17000 - £18500 per annum

  • Contact:

    Samantha McGurty

  • Contact email:

    samantha.mcgurty@search.co.uk

  • Job ref:

    Req/506496

  • Published:

    15 days ago

  • Expiry date:

    2018-12-29

  • Startdate:

    29/11/2018 09:04:54

Job Title: Customer Service Advisor

Job Salary: Up to £18.5k basic (depending on experience)

Job Location: Based in Old Trafford, Manchester - right next to the tram stop!

25 days holiday + your Birthday! Flexible benefits package including dental and medical, Great offices with excellent facilities on site + much more!

The Job

This is a great opportunity for an experienced call centre based customer service advisor to work for a smaller but established and expanding company based in Old Trafford, Manchester. If you would like to be part of a customer service team where customer experience really matters and where you will get recognised for the effort you put in to providing the customers with a positive experience, then this could be the role for you.

On a day to day basis you will deliver first class customer service and will be responsible for queries, problem & complaint resolution. You will take full ownership of customer queries and see them through to resolution. You will be experienced in working to KPI's and service levels and will routinely go the extra mile to help a customer.

The Package

  • Salary: up to £18.5k basic (depending on experience)
  • 25 days holidays + 1 day for your birthday + UK Bank Holidays.
  • Pension Contributions upon completion of probation
  • Life Assurance upon completion of probation
  • Private Medical Insurance available after 1 year's continuous service
  • Dental and Optical scheme available after 2 year's continuous service

All applicants must be able to work a flexible shift rota including weekends on a rota basis.

Please apply now with your CV for immediate consideration!

Keywords - Customer Service, Customer Service advisor, Customer Service Executive, Inbound customer service, Old Trafford, Trafford Park, Salford Quays, Manchester, Greater Manchester

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.