IFA Administrator, Watford, up to £28k plus excellent benefits
Summary of company and role:
Working with a well-established, progressive firm of Independent Financial Advisers, with experienced advisers and administrators. We pride ourselves in our holding long-standing client relationships and the 'family' atmosphere in the office.
As a result of a colleague going on maternity leave, we require a New Business administrator to join our team.
The New Business Team are predominantly responsible for processing the submission of new investment and life assurance applications to numerous product providers either electronically or by post. We refer to these applications as "New Business".
Location of work:
Our firm's office is in Watford
In the course of your duties you will work closely with the firm's authorised individuals (the advisers) and members of our administration team.
You will need to engage with various product providers and third parties such as doctors' surgeries (to chase for the completion of medical reports in connection with the underwriting for life assurance applications).
When an adviser has a piece of new business to submit, the paperwork is handed to the New Business Administrator to prepare for onward transmission to the product provider for processing. The role of a New Business Administrator in this process follows a certain path and includes specific tasks, summarised below.
Details of the application are keyed into our back-office database (Iress)
This feeds through to a diary system which allows the progress of the application to be monitored and the generation of reminders for the activities required to bring the case to completion
Additional information such as our remuneration for a particular case also needs to be recorded on Iress, which feeds through to other modules of the database
Some life assurance applications need to made via insurers' Extranets and similarly investments cases are submitted and administered via online platforms
To perform these tasks you will need to:
Become familiar with the various documents (dependent on the type of new business) that must be included in the paperwork before a new business case can be submitted
Understand the firm's regulatory and general procedures
Liaise with advisers, clients and product providers in order to provide and/or obtain any additional information
Perform routine administration tasks such as photocopying and answering the telephone
All tasks need to be performed with care and attention to detail
Information needs to recorded and keyed in accurately
Communicate effectively at all times both internally and externally, verbally and in writing
Accept instructions from others and work flexibly
You will be required to perform other administration and client servicing tasks such as process fund switches and surrender/withdrawal requests
Knowledge and experience:
Previous experience of Iress Adviser Office
Good working knowledge/experience of the financial services industry
Experience of working within defined service standards and procedures with an understanding of relevant regulatory requirements
Confident using Microsoft Office products and the ability to learn new systems and processes
Comprehensive knowledge of a wide range of financial products and services.
Good organisation skills
Must be organised and able to work under own initiative
Accessible, approachable and have a positive attitude
Ability to build and develop effective working relationships.
Ability to work to a deadline, with excellent attention to detail
Effectively work within a team
What we can offer:
An interesting and challenging role with the potential for a permanent position depending on your performance and capabilities and the firm's plans for the future.
An opportunity to work with collaborative colleagues who are committed to a good level of service delivery
Continual interaction and exposure to other staff and senior colleagues in the business involved in key decision making
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.