Home Based Travel Customer Service Advisor

  • Location:

    Warrington, Cheshire

  • Sector:

    Call Centre

  • Job type:

    Permanent

  • Salary:

    £17459.00 - £19423.00 per annum

  • Contact:

    Cerri Goodinson

  • Contact email:

    cerri.goodinson@search.co.uk

  • Job ref:

    Req/551329cg

  • Published:

    4 months ago

  • Expiry date:

    2020-03-10

  • Start date:

    20/04/2020 09:25:33

Home Based Travel Customer Service Advisor

Permanent
Wage: £17,459 rising to £19,423 after passing probation.
Hours: 37.5 hours per week. 7.5 hours a day, shifts between 6:00am- 10pm.
Start date: 20th April 2020
Must be within 50 miles of Warrington to be considered.

How does a reward scheme which turns points into free flights, hotels and attractions sound? Being able to work from the comfort of your own home? A massive discounts on a wide range of holidays as part of your standard company benefits package? Free Worldwide Travel Insurance? Unlimited standby flight tickets after 6 months?
If this sounds like a company you would like to work for and have you a absolute passion for travel, Apply Now!

The Role
As a Home Based Travel Customer Service Advisor you will be answering inbound calls from members who want to enquire, amend and cancel their existing travel plans. You will be expected to deliver and exceed all operational targets while providing excellent customer service. You must have a passion for travel as you will be expected to promote opportunities and add value to existing booking through personal travel experiences.

As this is a home based position, the ideal candidate will need to be confident in managing own time/ workload with the drive to keep yourself motivated. You will need a suitable work space with a desk, task chair and access to live land line socket. You will also need a broadband connection that meets minimum connection standards, permission from home owner & to inform the home insurance providers.

In return, the Home Based Travel Customer Service Advisor will be offered; a competitive basic salary that rises after probation period has passed, annual company bonus, minimum of 25 days annual leave, 2 days volunteering leave per year, private health care, company contributed pension and free on-site parking when at the office.

So who are we looking for?
* A proven passion for travel
* Customer focus and exceptional service
* Effective communicator
* A quick learner
* Self-motivation when working independently from home
* Strong work ethic
* Great People skills
* A drive to achieve operational targets

No leave allowed in the first 12 weeks as this is when you'll be given all the knowledge and skills needed to be a successful Home Based Travel Customer Service Advisor.

If the Home Based Travel Customer Service Advisor role sounds like you or for more information, Click Apply now.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.