Home Based Customer Service Advisor

  • Location:

    Warrington, Cheshire

  • Sector:

    Call Centre

  • Job type:

    Permanent

  • Salary:

    £17459.00 - £19423.00 per annum

  • Contact:

    Cerri Goodinson

  • Contact email:

    cerri.goodinson@search.co.uk

  • Job ref:

    Req/551329

  • Published:

    5 months ago

  • Expiry date:

    2020-03-10

  • Start date:

    23/03/2020 09:25:33

Home Based Customer Service Advisor

Permanent
Wage: £17,459 rising to £19,423 after passing probation.
Hours: 37.5 hours per week. 7.5 hours a day, shifts between 6:00am- 10pm.
Start date: 23rd March 2020
Must be within 50 miles of Warrington to be considered.

How does massive discounts on a wide range of holidays sound as part of your standard company benefits package ? A reward scheme which turns points into free flights, hotels and attractions? Free Worldwide Travel Insurance? Free and secure on site parking? Unlimited standby flight tickets after 6 months? This may be your dream career, a Home Based Customer Service Advisor!
We are actively searching for people with an absolute passion for Travel and a desire to succeed within a customer focused, fast paced and exciting role.

The Role
As a Home Based Customer Service Advisor you will be answering inbound calls from members who want to book, amend and cancel their travel plans. You will be expected to deliver exceptional customer service and exceed all operational targets. You must be a person who has a passion for travel as you will be expected to promote opportunities and add value to existing booking through personal travel experiences.

As this is a home based position, the ideal candidate will need to be confident in managing own time/ workload with the drive to keep yourself motivated. You will need a suitable work space with a desk, task chair and access to live land line socket. You will also need a broadband connection that meets minimum connection standards, permission from home owner & to inform the home insurance providers.
In return, the Home Based Customer Service Advisor will be offered; a competitive basic salary, annual company bonus, minimum of 25 days annual leave, 2 days volunteering leave per year, private health care, company contributed pension and free on site parking.

So who are we looking for?
* A real passion for travel
* Good problem solver
* Customer focus and exceptional service
* Effective communicator
* Self-motivation when working independently from home
* Strong work ethic
* Great People skills
* A drive to achieve operational targets
* Strong attention to detail
* A quick learner

No leave allowed in the first 12 weeks as this is when you'll be given all the knowledge and skills needed to be a successful Home Based Customer Service Advisor.

If the Home Based Customer Service Advisor role sounds like you or for more information, Click Apply now.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.