Helpline Advisor

  • Location:

    Darlington, County Durham

  • Sector:

    Call Centre

  • Job type:

    Permanent

  • Salary:

    Up to £19000.00 per annum + Free onsite parking

  • Contact:

    Matt Smith

  • Contact email:

    Matt.Smith@search.co.uk

  • Job ref:

    Req/549575

  • Published:

    6 months ago

  • Expiry date:

    2020-02-23

  • Start date:

    24/01/2020 16:48:28

Job: Helpline Advisor
Location: Darlington, United Kingdom
Salary: £19,000
Free Onsite Parking

About the Company:

Our client is looking to recruit a helpline advisor, they currently offer support and treatment to customers over the phone. As a helpline advisor you will deliver outstanding customer service and be driven to providing the best support and care to each person who contacts you for advice and support.

My clients goal is to make a real and lasting difference for everyone that they support,

Responsibilities:

You will be the 1st point of contact taking inbound calls from clients and providing them with excellent customer service, building a trusting relationship and guiding them through the process and establishing what support we can provide for them.

What we are looking for:

* Minimum 1 years Experience in a Contact Centre
* Previous customer service experience
* Experience in taking inbound calls
* Strong communication skills

Benefits:

* 25 days holiday (plus bank holidays)
* Work place pension scheme
* On site parking
* On site gym

Shits:
Monday - Friday: 7am - 10pm (rotating shift pattern each week) with 1 in 3 Weekends (in return for working the weekend shift you will be giving 2 days off during the week)

If you are interested in the job then click 'APPLY' now

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.