Customer Service

  • Location:

    Livingston, West Lothian

  • Sector:

    Call & Contact Centre

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Bilal Oussellam

  • Contact email:

    bilal.oussellam@search.co.uk

  • Job ref:

    Req/516379

  • Published:

    5 months ago

  • Expiry date:

    2019-05-06

  • Startdate:

    11/03/2019 14:15:33

Customer Service Advisor

Bathgate

£9.00 per hour

Exciting opportunity with our reputable client, who is looking for is a Customer Service Advisers to join their team on a temporary basis with potential perm options.

The main purpose of the role is to work within a project team focused on providing inbound customer service to customer that have problem with there device, the identification and correction of data anomalies. The role will also require the candidate to set up new processes and structures as they see fit. This role involves undertaking a wide range of activities some of which will bring the role holder into direct contact with internal and external customers.

The key skills required for this role include:

* Good organisational skills and attention to detail
* Good analytical and problem solving skills
* Excellent customer service skills and the ability to communicate both verbally and in writing
* Investigative skills and the ability to identify discrepancies based on set rules
* Good spread sheet capability
* Ability to contribute to decisions on process changes
* Good web navigation

Start Date - Immediately

£9.00 per hour

Role requires no holidays to be booked as training will immediately.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age