German Customer Service Advisor

  • Location:

    Edinburgh, Scotland

  • Sector:

    Call Centre

  • Job type:

    Permanent

  • Salary:

    Up to £25000 per annum + Negotiable depending on experience

  • Contact:

    Manaira Lacerda

  • Contact email:

    languages@search.co.uk

  • Job ref:

    Req/547545

  • Published:

    6 months ago

  • Expiry date:

    2020-02-28

  • Start date:

    ASAP

German Customer Service Advisor
Salary: Negotiable depending on experience
Location: Edinburgh City Centre

We have an amazing opportunity for a German Customer Service Advisor in Edinburgh City Centre! You will work within the tourism industry delivering exceptional group travel services for German speaking markets.

Key responsibilities:
* Full utilisation of the 'Tourplan' system to generate all client and supplier communications
* Development of relationships with overseas clients
* Quoting of ad hoc group and series business predominantly, but not exclusively, for German speaking markets
* Meeting/visiting clients
* Attending Trade shows
* Providing customer support via telephone
* Any other duties including, but not limited to contracting, accommodation services and processing of bookings

Experience and essential requirements:
* Good computer literacy, especially Microsoft Office. Tourplan knowledge a distinct advantage.
* Good knowledge of the UK-wide tourism industry products essential
* Good organisational skills
* Team player able to work in a busy environment
* Fluency in written and spoken German, English and another European language an advantage

Don't delay, apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.