German Customer Service Advisor

  • Location:

    Edinburgh, Scotland

  • Sector:

    Call Centre

  • Job type:


  • Salary:

    Up to £25000 per annum + Negotiable depending on experience

  • Contact:

    Manaira Lacerda

  • Contact email:

  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Start date:


German Customer Service Advisor
Salary: Negotiable depending on experience
Location: Edinburgh City Centre

We have an amazing opportunity for a German Customer Service Advisor in Edinburgh City Centre! You will work within the tourism industry delivering exceptional group travel services for German speaking markets.

Key responsibilities:
* Full utilisation of the 'Tourplan' system to generate all client and supplier communications
* Development of relationships with overseas clients
* Quoting of ad hoc group and series business predominantly, but not exclusively, for German speaking markets
* Meeting/visiting clients
* Attending Trade shows
* Providing customer support via telephone
* Any other duties including, but not limited to contracting, accommodation services and processing of bookings

Experience and essential requirements:
* Good computer literacy, especially Microsoft Office. Tourplan knowledge a distinct advantage.
* Good knowledge of the UK-wide tourism industry products essential
* Good organisational skills
* Team player able to work in a busy environment
* Fluency in written and spoken German, English and another European language an advantage

Don't delay, apply today!

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