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German Customer Service Advisor

  • Location:

    Leeds

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    £18000.00 - £24000.00 per annum + Free Parking

  • Contact:

    Jumanah Al-Keshmiri

  • Contact email:

    jumanah.alkeshmiri@search.co.uk

  • Job ref:

    Req/572027

  • Published:

    about 2 months ago

  • Expiry date:

    2021-03-27

  • Start date:

    ASAP

German Customer Service Advisor
£18,000 - £24,000
Leeds - LS12

In this German speaking Customer Service role you will be taking inbound calls and making outbound calls to customers in regards to their orders. The main aim is to deliver great customer service while supporting the business develop even further within the market. In this German speaking Customer service role you will be responsible for inputting customer's orders into the system, shipping the goods to customers and raising all relevant documents.

As a German Speaking Customer Service Advisor you will be:

- Taking inbound calls from customers
- Delivering excellent service to customers
- Assisting customers with any enquiries they have
- Making outbound calls to follow up with customers on specifics
- Inputting sales orders

As a German Speaking Customer Service advisor you will have the following skills & experience:

- Speak German fluently
- Previous call centre experience
- Customer focused
- The ability to deal with sensitive customer contact issues
- Work well in a team and using your own initiative
- Fun and vibrant individual that is very driven

Working Hours:

Monday - Friday: flexible between 8.30am - 5pm

If you feel you have the right experience for this German speaking Customer Service role, please click APPLY

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.