Our business partner are a well established manufacturer of energy systems. Due to growth and acquisition they are looking at adding to their service engineering department. You will be joining an investor in people and a company that truly values their staff.
Reporting to the UK Service Manager you will be responsible for covering a designated patch that is usually within your specific postcode. This will mainly be focussing on domestic systems but may also involve industrial applications.
Postcodes needed; SW, SE, N, E, TW, CR, TN, NW
Working from home it will be your duty to go out and attend appointments pre-booked for you.
You will be carrying out a variety of different jobs but primarily you will be focusing on diagnostics and breakdowns. This could involve emergency repairs, annual servicing and warranty matters.
Installation paperwork to be carried our system which you will be assigned a log in for.
All pictures to be taken on site and customers signatures to be correct.
The Installation will need to be uploaded to our system before you leave each job.
If any extra parts/fittings are needed for a job you are to contact the office who will arrange delivery/collection of parts/fittings.
You will have relevant experience combined with current ACS, CCN1 and CEN1, and will be able to demonstrate an outstanding track record in system service and breakdown.
In addition, you will have excellent customer service skill, be self-reliant and relish working as part of a motivated team. In return, we will provide you with genuine career prospects and ongoing training to support your success.
Competitive basic salary.
Benefits include VW Crafter. 33 days holidays INC. Bank Holidays, Contributory Pension and sick pay schemes, staff discounts and a fantastic bonus structure that increases your earning on average between 3-7k per annum.
On top of this you will also receive a hand held device where you will receive confirmations of your appointments, mobile phone and work wear.
Full product training will be provided so you can confidently service the products.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.