We are looking for a very experienced Front of House Manager. You will be responsible for all aspects of multiple catering outlets on various local sites.
You will be in charge of all Corporate and day to day hospitality and catering service. Working very closely with the Head chef and reporting into the Head of catering.
You will be responsible for leading all front of house teams and creating and up keeping the rapport within the teams, also installing a high standard of customer service.
Part of your role will involve recruiting for your team to keep up with the business needs.
You will keep within the guidelines and procedures that have been arranged between our selves and third party suppliers and their licensee relationships.
Keeping all agreed service levels to standard and any key performance indicators set. Also any training that is required by all staff within all units.
You will also keep up to date with any current trends that may work with in our business and generate increased sales and profitability. Setting all financial goals between your self and the head chef to ensure that gross profit is met and exceeded. This will involve keeping ahead with your pricing structure to maintain up to date prices for your customers.
You will also be responsible for any promotional events set by the business and carry them out with your team to generate awareness and profit.
You will need to be qualified to an NVQ level 3 or equivalent in customer service and hospitality and this will need to be proven. A level 2 food hygiene will be required and all certificates shown.
A proven track record of Front House experience is required along with training and development experience.
For this role you will have to show clear communication, delegation, leadership and motivation results.
You will also need a clean driving licence.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.