French Speaking Customer Service Advisor

Up to £24000.00 per annum

Edinburgh

posted 07 Jun 24

Apply now

French Speaking Customer Service Advisor

Up to £24000.00 per annum

Apply now

About this role

French Speaking Customer Service Advisor - Edinburgh

Salary £24-25,000
Full Time + Perm

Are you a talented Customer Service Advisor looking for a new opportunity? Does the idea of working for an fast paced and modern company appeal to you? Are you fluent in French?

This global client is a market leader in their industry. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered.

Duties and Responsibilities:

Help manage current customer accounts.
Deal with a high volume of inbound phone calls.
Maintain relationships with carriers and customers.
Provide exceptional customer service to customers and carriers.
Solve customer and carrier problems and help resolve issues.
Provide shipment quotes for customers and set up shipments as required by customers.
Excellent multitasking skills within their work space as well as computer software programs.
Be a professional representative of our company that other employees look up to.

Job Requirements:

High quality written and verbal communication skills
Ability to adapt to changes in the work environment
Accurate and able to produce quality work
Dependability
Problem solver
Ability to work in teams and open to others views
Show respect toward others with cultural differences
Quality decision making

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

  • Contract Type

    Permanent

  • Specialism

    Call & Contact Centre

  • Working pattern

    Full Time

  • Job ref

    Req/653737

  • Expiry date

    07 July 2024

Apply now

Your consultant is

Kirsty Brooke

Principal Consultant

For more information on this role and to speak to the consultant hiring for it, get in touch via the details below.

Get in touch

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