Helpdesk Advisor - German Speaking

  • Location:

    Edinburgh, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Excellent Benefits Package

  • Contact:

    Ben Bradley

  • Contact email:

    Ben.Bradley@search.co.uk

  • Job ref:

    Req/461620

  • Published:

    4 days ago

  • Expiry date:

    2019-01-05

  • Startdate:

    11/2/2019 12:24:24

If you're fluent in German, then kick start your career as a technical help desk advisor with a rapidly growing company and some fantastic benefits:

Fantastic salary

Company bonus

Great benefits package including private medical insurance and life insurance

Permanent position

Plush office with a putting green

As a help desk advisor you will be taking inbound call from customers that need help with products so it's quite technical. You may also be replying to emails so there's some variety. You'll be given all the training that you need on the products in question so you will be a true specialist in the eyes of the people you come into contact with.

What we are looking for

You'll have a passion for customer service and be confident over the phone; fluent in both German and English.

Although training is provided, you'll need to be quite tech savvy and have an understanding of how mobile devices work. If you have previously worked in a help desk role then great, but it isn't essential.

You'll work 8 hour shifts between 7.30am and 7.00pm Monday to Sunday, with only one weekend shift per month.

For further information about this great opportunity then click apply and someone will be in touch.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.