Deputy Manager (Luxury Residential)

  • Location:

    London, England

  • Sector:

    Hospitality & Catering, Office Services, Hospitality

  • Job type:

    Full Time

  • Salary:

    Up to £40000.00 per annum

  • Contact:

    Meyres Kuszyk

  • Contact email:

  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Startdate:


Deputy Residential Manager/Head Concierge
Central London
£40,000 + Benefits

Working on behalf of a luxury property management company at one of their most prestigious sites in London, this role is a great opportunity for an experienced Front of House Manager / Head Concierge / Deputy Residential Manager from a 5* environment.

Within this role, you will be supporting the General Manager in managing day-to-day operations at this exclusive site, as well as leading a Concierge team to deliver an outstanding luxury service to residents and visitors to the development.

You will be required to:
* Lead a team of up to 10 site staff including Concierge and Housekeeping, including recruitment, training and development and ongoing mentoring
* Supporting the concierge team to make sure all resident's requests are fulfilled
* Act as the main point of contact for residents, engaging with all stakeholders in a positive and professional manner at all times
* Closely support and deputise as necessary for the General Manager
* Anticipating and responding to stakeholders needs, ensuring all expectations are managed and met
* Overseeing any additional projects as requested by the General Manager, including supplier management,
* Participate in departmental meetings regarding service standards, KPIs, regulatory compliance etc.

At such an exclusive and complex location, you can expect to be working closely with UHNWIs on a daily basis. As such you will need:

* Previous management experience gained from a luxury hospitality/residential environment
* Previous experience in a role where you have deputised for a General Manager
* Strong English language and communication skills
* Immaculate appearance and strong personal brand

If you believe you have the necessary skills and experience then please apply now.

If you have any questions about this opportunity then please contact Mesh at the Search Brighton Office.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.