Customer Service


Manchester, Greater Manchester

posted 07 Feb 24

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Customer Service


Apply now

About this role

Job Title: Customer Service Advisor

Location: Manchester city centre

Salary: £11.53 an hour Temp to perm

Hours: 40 hours per week, Monday to Friday 8:00am-5.00pm (Hybrid available once trained up, Monday, Wednesday and Friday in office, Tuesday and Thursdays from home)

Start Date ASAP

I am looking for a Customer Service Advisor to join our well respected client in Manchester City Centre on a permanent basis starting IMMEDIATELY

As a Customer Service Advisor your duties will include -

  • Acting as a point of contact for customers
  • Building outstanding work relationships with clients and contractors within the business
  • Dealing with High volume calls and emails
  • Controlling and updating critical business issues daily
  • Updating systems for complete transparency
  • Ensuring all jobs called in is processed in a timely manner
  • Dealing with challenges in a proficient way
  • being able to hit business KPIs

Experience as a Customer Service Advisor preferred-

  • Experience on a Facility Management Help-desk
  • Excellent verbal and communication skills
  • Good listening skills and attention to detail
  • Confident and efficient
  • Articulate in multitasking
  • A great sense of self-motivation, ambition and determination
  • Ability to achieve desired results both individually and as a part of a team
  • Good self-management skills and ability to prioritise tasks effectively

If you have the experience in Facility Management and looking to start an exciting new career apply now !

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

  • Contract Type


  • Specialism

    Call & Contact Centre

  • Working pattern

    Full Time

  • Job ref


  • Expiry date

    08 March 2024

  • Job duration

    Temp to perm

Apply now

Your consultant is

Robert Harrison

Principal Consultant

For more information on this role and to speak to the consultant hiring for it, get in touch via the details below.

Get in touch

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