Customer Service

£13.19 - £13.20 per hour

Edinburgh

posted 06 Feb 24

Apply now

Customer Service

£13.19 - £13.20 per hour

Apply now

About this role

Customer Service Advisor - Edinburgh

£24,000


Our client is looking to recruit Customer Service Advisors for our successful Customer Engagement Centre. Successful candidates will be assisting our valued customers through a combination of inbound and outbound phone calls and through email channels; ensuring all aspects of a customer's pension enquiry are resolved. We are keen to hear from candidates who enjoy providing a high level of customer service, whatever your background, so long as you have a passion for people!

What can you expect?


* To join a professional yet fun, friendly and welcoming customer service centre
* Excellent on the job training and support including 5-week training course with other new joiners
* Flexible working environment with a mix of home/office-based working
* A relentless focus on high quality Customer service
* Excellent welfare and social initiatives such as Pilates instructors, running club, sports therapy massage, theatre tickets and annual parties
The skills you'll need. We're looking for a strong communicator with the ability to build great working relationships. You'll be a good problem solver, with an added ability to think analytically and logically and adapt well to change. Crucially, we're looking for people with a passion for learning and high levels of determination, motivation, and drive to succeed.

How we'll reward you?

With excellent training with and a strong support network. You'll join on a competitive pay of £24,000

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

  • Contract Type

    Contract

  • Specialism

    Call & Contact Centre

  • Working pattern

    Full Time

  • Job ref

    Req/633177

  • Expiry date

    07 March 2024

Apply now

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