Client Services Team Leader

  • Location:

    Edinburgh, Scotland

  • Sector:

    Call Centre

  • Job type:

    Permanent

  • Salary:

    Up to £30000 per annum + +excellent benefits

  • Contact:

    Suzanne Elder

  • Contact email:

    suzanne.elder@search.co.uk

  • Job ref:

    Req/547727

  • Published:

    16 days ago

  • Expiry date:

    2020-07-26

  • Start date:

    01/08/2020

Are you an experienced Client Services Team Leader in Edinburgh looking for a new challenge at a thriving, inclusive and innovative company? If so, this could be the ideal role for you. Our client is looking for a passionate individual to join their team and is offering a competitive salary and some excellent company benefits and perks.

As a client relationship manager, you'll be a vital member of the team, working under pressure to meet deadlines while maintaining high levels of attention to detail and accuracy throughout.

Key responsibilities for this customer service manager role include:

  • Managing client services and mailboxes
  • Delegating work to the client services team through the company CRM
  • Assisting with the management of adviser/client appointments
  • Acting as the point of contact for the client services team

Your required Client Services Team Leader skills and qualifications include 3+ years in an admin role (preferably in an IFA firm), working knowledge of financial CRM systems and a high proficiency (and enjoyment) working with Microsoft Office and standard computer programmes.

In return for your client services expertise, enthusiasm and management skills, you'll receive:

  • A salary starting at £30,000 p/a
  • Income Protection after 6 months service
  • Workplace Pension after three months
  • 26 days holiday pro rata plus bank holidays

The working hours will be Monday to Friday 9 am till 5 pm with a 1-hour lunch break. This is an excellent opportunity to join a successful, well-established international wealth management company with an outstanding record. To find out more about this Client Services Team Leader job in Edinburgh. Contact us today for more information.

Due to COVID-19 you'll only be expected and encouraged to return to your new office environment when it's deemed safe to do so. All interviews will be conducted online or on the phone. Your health and safety are of primary importance to Search Consultancy and the clients we represent.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.