Customer Support Administrator - French Speaking

  • Location:

    Dundee, N. East, Scotland

  • Sector:

    Office Services

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Staci Clarke

  • Contact email:

    staci.clarke@search.co.uk

  • Job ref:

    Req/536179

  • Published:

    7 days ago

  • Expiry date:

    2019-10-10

  • Startdate:

    ASAP

Are you multi-lingual in French and English and can demonstrate experience in a customer service role?

I've a rare and exciting opportunity available with a global firm in Dundee for a Customer Support Administrator who is fluent in French and English.

With free car parking, 33 days holiday, company sick pay, contributory pension, cash-back health benefit, health insurance, cycle to work scheme, and a fun and supportive multi cultured team this is a great company to work for!

Fluency in French and English is of course essential along with excellent communication skills, confidence working in a fast paced role and the ability to be resilient and resourceful under pressure. You will be customer focused, detail orientated and will demonstrate strong problem solving and organisation skills.

With an aptitude for working with technical products and services, you will be quick to learn and confident working on you own initiative to learn new processes and procedures.

A typical day as Customer Support Administrator will include:

Handling calls relating to orders, service issues or complaints in French and English

  • Handle and accurately log a wide range of enquiries
  • Order processing
  • Process payments and credit notes
  • Proactively contact customers to discs the renewal of services
  • Complaint handling and resolution
  • Translating of documents

If this French Speaking Customer Support Administrator role sounds like the role you've been searching for, apply now with an up to date copy of your CV.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.