Customer Specalist

  • Location:

    Leeds

  • Sector:

    Call & Contact Centre, Legal

  • Job type:

    Full Time

  • Salary:

    Up to £20000.00 per annum

  • Contact:

    Helen Goddard

  • Contact email:

    helen.goddard@search.co.uk

  • Job ref:

    Req/535898

  • Published:

    about 1 month ago

  • Expiry date:

    2019-10-03

  • Startdate:

    ASAP

Mortgage Collections Advisor- Permanent
Leeds City Centre
Salary £20,000
No weekends - Monday - Friday
Full Time 37.5 hours 9am- 5:30pm

We are recruiting for an award winning Law firm. You'll be based in a centrally located modern office with excellent transport links. You'll never work a weekend and will work only 37.5 hours per week Monday to Friday.

The financial services industry demands sensitivity when it comes to vulnerable customers. Everything our client does as a business focuses on treating customers fairly, the customer journey and customer outcomes.

As a specialist in debt and asset recovery your role will involve supporting customer in financial difficulty by:

* Dealing with incoming telephone calls
* Making outbound calls to borrowers
* Negotiating payment arrangement plans
* Assessing affordability completing I&E forms
* Monitoring these arrangements and assisting when needed

The candidates we are looking for must have knowledge of mortgages and mortgage arrears (litigation would be an advantage).

Applicants will need to pass a full, clear credit check and DBS to apply.

If you have collections, debt management, recoveries experience from either a bank or mortgage arrears background CLICK APPLY NOW! A member of the team will be in touch.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.