Customer service Travel Consultant

Plus monthly bonus £ 100 +

London

posted 05 Jun 24

Apply now

Customer service Travel Consultant

Plus monthly bonus £ 100 +

Apply now

About this role

Travel Consultant £ 25,000 Plus monthly bonus £100 - £150 per month London W1

Hybrid 2 days a week in office - 3 days at home

A very exciting opportunity has come up to join a global travel company who is looking for a Customer Service Consultant to join them on a permanent basis.

This role offers a basic salary of £25,000 with commission on top sitting at around £100 per month.

This role offers hybrid working where there is a requirement to go into their London central office 2 days a week maximum with the rest being able to work from home. There is a requirement for weekend work however, this is on a rota basis, not every weekend and time off in the week is given when either Saturday or Sunday are worked.

Job description:

  • Handle existing bookings calls from both direct clients and travel agents
  • Provided excellent customer service at all times and ensure you are adapting your approach depending on the customers and bookings you are dealing with
  • Support with the overflow of new booking calls if and when needed
  • Supporting with reporting
  • Ensure the customer is supported through the journey

Experience and skills needed:

  • Experience within the travel industry and within a customer service based role is essential for this role
  • Experience going over and beyond to support customers with all manner of queries
  • Excellent written and verbal communication
  • Confident in using Microsoft applications
  • Experience in taking day to day initiative as well as work with other members of the team

This role does require a level of flexibility due to the nature of the business and the calibre of clients you will be dealing with.

If you want to join a business and a role with exciting potential, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

  • Contract Type

    Permanent

  • Specialism

    Sales

  • Working pattern

    Full Time

  • Job ref

    Req/648858

  • Expiry date

    05 July 2024

Apply now

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