Job Title - Temporary Contact Centre Team Manager
Job Salary - £15 an hour, works out circa £30,000
Job Location - Newcastle, Gateshead
State of the art offices!
Our Client, a market leading organisation are looking to recruit ambitious and professional Team Managers join their operation.
- Driving the performance of team of 15 agents to ensure targets & KPI's are consistently met
- Daily management of your team and conducting team meetings
- Providing staff with coaching
- Motivating your team to deliver results
- Adherence to HR guidelines
- Using management information to help drive performance
- Experience leading teams in a call centre environment
- Ability to work under pressure, manage your time effectively and work on your own initiative
- Self-motivated, ambitious and determined
- Ability to understand and deliver for customers and colleagues
- Ability manage, motivate and drive performance.
- Excellent communication skills at all levels
We are looking for hard working; fantastic driven candidates that have the ability engage with team and deliver a high level service.
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If you feel you have the drive and ambition to be successful in this role please apply immediately via the link
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