Customer Service / Renewals Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Jack Burrows

  • Contact email:

    jack.burrows@search.co.uk

  • Job ref:

    Manchester

  • Published:

    4 days ago

  • Expiry date:

    2019-01-06

Job Title: Customer Service / Renewals Advisor
Job Location: Manchester City Centre
Job Salary: £21,000 basic salary + bonus
Job working hours: Mon-Fri 10am - 6.30pm


We are currently looking for talented customer service executives to work within a vibrant working environment calling existing policy holders and offering them extras onto their plans.

This is a fantastic opportunity to work for a company who were listed in Fortune Magazine as one of the top 51 companies in their "Change The World" list, offering one of the best benefits packages around including:



We offer:
£21,000 basic salary
Uncapped bonus (OTE £25,000)
25 days holidays + bank hols
Pension
Great working hours - No weekends!
Life Assurance
Based in central Manchester


The Job:

This role is very varied, providing a great opportunity for someone looking to enhance their customer service skills further


Your day to day responsibilities will include:

Speaking to existing clients in order to renew current services.
Providing customers with world class customer service
Having an excellent understanding of the business in order to provide customers with a knowledgeable service.

For the position of Customer Service / Renewals Advisor we are looking for the following experience:

Previous experience in a customer focused environment
Ideally phone based customer service experience
Ability to work in a fast paced environment
Excellent communication skills



Please apply now with your up to date CV to be considered for this opportunity

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.