Customer Service Advisor

  • Location:

    Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    £21000.00 - £23000.00 per annum + OTE £25k, 25 days hols

  • Contact:

    Thomas McConkey

  • Contact email:

    thomas.mcconkey@search.co.uk

  • Job ref:

    Req/468748

  • Published:

    7 days ago

  • Expiry date:

    2019-10-16

  • Startdate:

    ASAP

Job Title: Customer Service Advisor / Renewals Advisor

Job Location: Manchester City Centre

Job Salary: £21,000 basic salary + OTE £25,000

Job working hours: Mon-Thurs 10am-6:30pm & early 4pm finish on a Friday! NO WEEKEND WORK!

The package for the position of Customer Service Advisor / Renewals Advisor is:

  • Starting salary £21,000
  • Uncapped commission (Realistic OTE £25,000)
  • 25 days holidays + Holiday buy scheme of up to 5 more days!
  • Pension
  • Great working hours! No weekends!
  • Life Assurance
  • Based in central Manchester close to all transport links

The Job:

As a Customer Service Advisor / Renewals Advisor we are looking for an individual who is passionate about delivering exceptional customer service whilst meeting agreed targets. As this role is phone based, you will need to be an excellent communicator, able to build rapport with customers and ultimately provide exceptional customer service. This is a varied role working in a regulated financial services environment and offers a great opportunity for someone looking to develop their skill set and enhance their customer service skills further

For the position of Customer Service Advisor / Renewals Advisor we are looking for the following experience:

  • Previous experience in a customer focused environment
  • Ideally phone based customer service experience
  • Ability to work in a fast paced environment
  • Excellent communication skills

Interviews are taking place immediately, please apply now with your up to date CV.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.