Customer Service/Renewals Advisor

  • Location:

    Stockport, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Up to £20000.00 per annum

  • Contact:

    Samantha McGurty

  • Contact email:

    samantha.mcgurty@search.co.uk

  • Job ref:

    Req/553041

  • Published:

    4 months ago

  • Expiry date:

    2020-03-09

  • Start date:

    02/03/2020 10:13:45

Job Title: Customer Service/Renewals Advisor

Job Location: Stockport

Job Salary: £20,000 plus monthly Bonus

Benefits for the role of a Customer service/Renwals advisor are:

  • Amazing office environment with a great company culture
  • Progression opportunities
  • 22 Paid Holidays and bank holidays off
  • Monthly bonus!
  • Pension Scheme
  • Weekly incentives
  • Staff parties twice a year

Are you looking for your next challenge?

Are you proactive, personable and great at building customer rapport?

We are looking for an engaging Customer Service/Renewals Advisor to join our team based in Stockport! The successful candidate will have a proven track record in providing a high level of customer service. You will be the first point of contact for customer queries via both telephone and email, working closely with our support teams and branch network to efficiently track, monitor and resolve all customer inbound queries in a timely manner. We are on the hunt for someone who is proactive and not afraid to pick up the phone!

Duties:

  • Incoming calls and emails from existing customers
  • Overseeing daily operations of customer accounts
  • Solving both routine problems and complex customer enquiries and issues
  • Retaining customers

If you believe that this is the role for you then get in touch ASAP for immediate consideration.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.