Customer Service/Renewals Advisor

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Up to £21000.00 per annum

  • Contact:

    Samantha McGurty

  • Contact email:

    samantha.mcgurty@search.co.uk

  • Job ref:

    Req/547302

  • Published:

    6 months ago

  • Expiry date:

    2020-02-05

  • Start date:

    06/01/2020 09:46:19

Job Title: Customer Service / Renewals Advisor

Job Location: Manchester City Centre

Job Salary: £21,000 basic salary + bonus

Job working hours: Mon-Fri 10am - 6.30pm

The package of a customer service/renewals agent is:

  • £21,000 basic salary
  • Uncapped bonus (OTE £25,000)
  • 25 days holidays + bank hols
  • Pension
  • Great working hours - No weekends!
  • Life Assurance
  • Based in central Manchester

We are looking for someone who is passionate about delivering exceptional customer service to join our growing team in the heart of Manchester City Centre. This role is very varied, providing a great opportunity for someone looking to enhance their customer service skills further

Your day to day responsibilities will include:

  • Making calls to existing clients in order to renew current services.
  • Providing customers with world class customer service
  • Having an excellent understanding of the business in order to provide customers with a knowledgeable service.

For the position of Customer Advisor we are looking for the following experience:

  • Previous experience in a customer focused sales environment
  • Ideally phone based customer service experience
  • Ability to work in a fast paced environment
  • Excellent communication skills


Please apply now with your up to date CV to be considered for this opportunity!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.