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£19459.00 - £21500.00 per annum
Do you enjoy Customer Service and looking for something different? Would you like to join a team of specialist advisors? And would you benefit from increased earning potential?
Following a period of growth, we are recruiting for one of the top leading brands in the UK who are looking for Customer Service Representatives to join their team based in Huddersfield.
You will be first point of contact for all existing customers, it will be your role to understand their query and complaint and offer first time resolutions at all times whilst delivering excellent service.
The salary for this position is £19,459 Per Annum, however you will benefit from a performance related bonus which can see you earn up to £21,500 OTE!
If you are also looking for progression, there is also opportunity to progress within the business and move within to specialist teams. So if you have a passion for sales or more technical complaints, then the company is committed to train their team and with progression comes with a pay increase!
What will your job role involve?
* First point of contact for existing customers, resolving queries with new/existing orders.
* Providing excellent service. Ensuring that resolutions are offered
* Ensuring internal systems are updated with accurate information
* Responded to customers via inbound calls and emails
* And ensuring that KPIS & targets are met at all times
Who are we looking for?
* Customer Service experience working within a call centre environment
* Good understanding of handling complaints and resolving queries
* Excellent communication skills both verbally and written
* The ability to build rapport with customers
* And be motivated to progress within the business.
And finally, what will the benefits be of your new role?
* £19,459 Per Annum with a bonus of £21k OTE!
* 30 days annual leave
* 39 hours per week including weekends
* Weekdays 0830-1700 & weekends 0900-1400
* Various progression opportunities available within the business
What are you waiting for? If you're looking for learning & development along with progression then apply today to learn more about your new opportunity!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.