Customer Service Representative

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Robert Harrison

  • Contact email:

    robert.harrison@search.co.uk

  • Job ref:

    Req/559144

  • Published:

    25 days ago

  • Duration:

    Ongoing

  • Expiry date:

    2020-08-20

  • Start date:

    17/08/2020 16:57:14

A fast-growing and inclusive company in Manchester city centre is after a talented Customer Services Representative to fill a temporary position from mid-August until the end of November. This full-time Customer Service position comes with a salary of £9.08 per hour and has no weekend or night shift commitments.

The role of Customer Service Representative involves providing an excellent, friendly and professional service to customers over the phone. You will need to log call details, process registrations and provide product information.

The Customer Service role:

Based in Manchester, you'll have customer service experience or have worked in customer service jobs and will be used to flexible working. Duties include:

  • Providing customers with a professional service via telephone, email, live chat and social media
  • Resolving queries in line with agreed KPIs, ensuring escalations are raised promptly
  • Ensuring customer account adjustments are dealt with accurately

Customer Advisor experience and skills:

You'll be great at dealing with customers, be committed to excellent service and maintain collaborative working relationships. An analytical approach to problem-solving is essential, and you must be competent with computers. This is a fast-paced working environment, so it is essential to be confident with customers and to be able to think on your feet. For the right candidate, this role will offer a quick start into a fun and exciting workplace.

Customer Service Representatives work flexible shifts between 8 am -4.00pm and 8:30 am - 4:30 am. There is no weekend or night shifts :))

Please get in touch today if this temporary Customer Service Agent role in Manchester feels like your next career move. Any interviews will be conducted online or via phone for your safety at this time.

REF:559144

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age