Customer Service Representative

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Excellent benefits

  • Contact:

    Jordan Bateson

  • Contact email:

    Jordan.Bateson@search.co.uk

  • Job ref:

    Req/554737

  • Published:

    4 months ago

  • Expiry date:

    2020-04-15

  • Start date:

    ASAP

If you're based in Manchester and want to earn up to £20,000 a year working for a leading insurance company as a Customer Service representative, look no further!

As a Customer Service Representative in our Manchester office, you'll be taking inbound calls from our customers, dealing with a wide range of enquiries, ensuring that the customer's query is resolved the first time, taking ownership of the call from start to finish.

IN addition to the generous basic salary you will receive a bonus of up to 5% on top of an additional Christmas bonus.

Other benefits include:

33 days annual leave (including bank holidays), rising with length of service
Refer a friend scheme, up to £1,000
Employee discounts on company products
Contributory Pension
Life Assurance
Long Service Awards
Employee Assistance Programme
Excellent training and ongoing progression
Life assurance
Employee assistance programme and long service awards


Our inclusive customer service team are a social bunch and will make sure your feel welcome and supported. They'll ensure you will be trained to deliver a customer service that is consistent, friendly and reliable so that their customers feel valued, understood and listened to.

Skills required:

You must be able to think on your feet; you never know what questions or issues might arise on a call
You'll be genuine and confident with fantastic communication skills; a natural at building rapport with customers to provide a 5 star service
CS applicants are welcome irrespective of their background whether it be retail, hospitality, the care sector or another call or contact centre. We welcome people with engaging personalities and a positive outlook and mind set

If you have the customer's best interests at heart and can demonstrate what excellent Customer Service looks like, please apply today for this Manchester-based Customer Service Representative role today for immediate consideration.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.