Customer Service Advisor

  • Location:

    Blantyre, South Lanarkshire

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Up to £18200.00 per annum

  • Contact:

    Susan Todd

  • Contact email:

    susan.todd@search.co.uk

  • Job ref:

    Req/550385

  • Published:

    4 days ago

  • Expiry date:

    2020-03-15

  • Start date:

    02/03/2020 11:01:50

Permanent Customer Service Representative - £18,200 per annum increasing to £20,100 after 18 months service
Location - Blantyre

Hours of work - Varied shift patterns available, call centre open 24/7- own transport is an advantage

We are looking for people with energy, confidence and a brilliant personality who can shine within a customer service environment. If you are a good listener enjoy helping and building rapport with customers this could be the job for you.

In this role you will be required to take inbound banking enquiries where you will resolve customer's queries relating to their bank accounts. Our client's main focus is the customer's experience, finding people who can help look after their customers and make sure the customer journey is exceptional. Working within this role you will experience something genuinely different, It's an inspiring environment to work in and part of a growing financial services brand that places outstanding customer care right at the heart of everything they do.
In return for your hard work you will be rewarded with a great starting salary of £18200, an annual performance related bonus along with a generous holiday allowance. This role will involve taking inbound enquiries. The on-site facilities are vast and include a gym, Costa Coffee, Starbucks coffee and creche facilities.

Successful candidates must be able to pass a credit, CIFAS and Disclosure check along with a 5 year reference check

Financial Services experience is not essential but a passion for customer service is, if you have a strong customer service background from any environment get in touch today

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.