Customer Service Representative

  • Location:

    Leeds, West Yorkshire

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £21000.00 per annum + Benefits

  • Contact:

    Jumanah Al-Keshmiri

  • Contact email:

    jumanah.alkeshmiri@search.co.uk

  • Job ref:

    Req/539834

  • Published:

    6 days ago

  • Expiry date:

    2019-11-08

  • Startdate:

    21/10/2019

Job Title: Customer Service Advisor
Location: Leeds LS11
Salary: £21,000
Start Date: 21st October 2019
Shift/Hours: Hours of work are between 8am - 8pm Monday to Sunday, working 5 days out of 7
You will receive 4 weeks worth of full training

Customer Service Advisor

We are currently recruiting on behalf of a world leader in technology. They are looking for Customer Service Advisors to work as Complaints Handlers within their customer service team in Leeds.

What's the Customer Service team all about?

The main aim of the role is to ensure all customers have the best possible experience. They ensure all their customers have positive interactions and that their complaints are resolved quickly and efficiently. If you have a good knowledge of technology and the newest phones and gadgets, this role is for you!

So, what can I expect as a Customer Service Advisor?

You will be responsible for managing customers and resolving a wide range of complaints quickly and the first time round. This could be anything from an issue with delivery, upgrade requests to helping someone set up a new device. Full training will be provided so you are comfortable in this fast paced and challenging environment!

What are the benefits?

* A competitive salary
* 22 days annual leave plus Bank Holidays dependent on shift pattern
* A pension scheme
* A wide range of discounts on many products and services
* Childcare vouchers
* Interest free season ticket loans
* Monthly incentive schemes
* Cycle2work scheme
* A free city centre shuttle bus service.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.