Customer Service Representative

  • Location:

    Sheffield, South Yorkshire

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    £18000.00 - £19500.00 per annum + free parking and regular coaching

  • Contact:

    Rachel Taylor

  • Contact email:

    rachel.taylor@search.co.uk

  • Job ref:

    Req/521128

  • Published:

    5 days ago

  • Expiry date:

    2019-05-17

  • Startdate:

    03/06/2019

Customer Service Representative - Sheffield - Permanent opportunities - £18,000 - £19,500 3rd June

Are you stuck in a rut in your current customer service, sales, retail or hospitality job?

Do you dream of working for a well established brand offering industry leading services and products with a great name behind them?

Then we may have just the role for you!

Search Consultancy is proudly working with one of Sheffield's well known outsourcers to recruit a number of Customer Service Representatives for an Insurance campaign. We are looking for candidates who have worked within a call centre/finance role previously to give an exceptional customer service experience to all clients.

The role will involve giving a 5 star customer service, following up on sales quotations and customer retentions. With this being a multi skilled role you will receive 5 weeks of exceptional training and then be supported on a graduation bay.

This is a fantastic opportunity for somebody working within a call centre environment at the minute but looking to take the next step within their career. We have assessment centres running over the next couple of weeks with limited availability.

Duties and Responsibilities of the Customer Service Representative will be:

* Taking inbound calls to resolve customer queries
* Dealing with online quotations
* Setting up new policies
* Changing customer details when required
* Maintaining compliance standards
* Dealing with customer retentions

The on-site benefits for the Customer Service Representative will be:

* Free parking
* Ongoing incentives
* Access to discounts with various companies
* Discounted gym membership

The ideal Customer Service Representative will be:

* Pro active
* IT literate
* Confident working within a call centre environment
* Professional and hardworking
* Have a keen attention to detail

Please APPLY NOW for an immediate telephone interview. Any questions please feel free to call Search Consultancy Sheffield.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.