Customer Service Representative

  • Location:

    Sheffield, South Yorkshire

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    £18000.00 - £19500 per annum

  • Contact:

    Rachel Taylor

  • Contact email:

    rachel.taylor@search.co.uk

  • Job ref:

    Req/515318rt

  • Published:

    2 months ago

  • Expiry date:

    2019-04-13

  • Startdate:

    01/04/2019 11:01:33

Customer Service Representative, Sheffield, £18,000 increasing to £19,500 after probation

If you're experienced in customer service, looking for your next challenge then we would love to hear from you.

We are looking for customer service advisors to handle home insurance calls on behalf of one of the UK's market leaders. Offering long-term job security and career progression, there are plenty of additional benefits to working here:

* Free onsite parking to cut down on your commute
* Modern open-plan offices
* Ongoing incentives to boost your income
* Access to discounts with various retailers; saving you money on your shopping
* Onsite gym so no excuses!

A consultative customer service job

It's purely inbound calling; providing quotations, investigating queries and setting up new policies. Being comfortable using a computer is important and given the nature of the work, you'll need a keen eye for detail.

There are various different elements to this role including customer service, sales and retentions which is why there is a 5 week training course is in place. It's detailed and comprehensive to ensure every customer service representative has what they need to provide an exceptional level of customer service.

Obviously you'll be confident in liaising with customers and be able to work hard dealing with high volumes of calls every day. The days pass quickly here.

Get in touch if you have some previous call centre experience, and if you have previously worked in finance or insurance, then all the better.

This is a fantastic opportunity for somebody working within a call centre environment at the minute but looking to take the next step within their career. We have assessment centres running over the next couple of weeks with limited availability.

Please APPLY NOW for an immediate telephone interview. For further information, please feel free to call Search Consultancy Sheffield.


Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.