Customer Service Representative

  • Location:

    Sheffield, South Yorkshire

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £18000.00 per annum

  • Contact:

    Rachel Taylor

  • Contact email:

    rachel.taylor@search.co.uk

  • Job ref:

    Req/515318123

  • Published:

    6 months ago

  • Expiry date:

    2019-04-11

  • Startdate:

    01/04/2019 11:01:33

Customer Service Representative - Sheffield - Permanent opportunities - £18,000

Search Consultancy is proudly working with one of Sheffield's well known outsourcers to recruit a number of Customer Service Representatives for an Insurance campaign. We are looking for candidates who have worked within a call centre/finance role previously to give an exceptional customer service experience to all clients.

The role will involve customer service, following up on quotations and retentions. As this is a multi skilled role you will receive 5 weeks training to insure the best service is given once live on calls.

Duties and Responsibilities of the Customer Service Representative will be:

* Taking inbound calls to resolve customer queries
* Dealing with online quotations
* Setting up new policies
* Changing customer details when required
* Maintaining compliance standards
* Dealing with customer retentions

The on-site benefits for the Customer Service Representative will be:

* Free parking
* Ongoing incentives
* Access to discounts with various companies
* Discounted gym membership

The ideal Customer Service Representative will be:

* Pro active
* IT literate
* Confident working within a call centre environment
* Professional and hardworking
* Have a keen attention to detail


This is a fantastic opportunity for somebody working within a call centre environment at the minute but looking to take the next step within their career. We have assessment centres running over the next couple of weeks with limited availability.

Please APPLY NOW for an immediate telephone interview. Any questions please feel free to call Search Consultancy Sheffield.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.