Customer Service Representative

  • Location:

    Leicester, Leicestershire

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    £16000 - £17000 per annum

  • Contact:

    Pedro Vazquez

  • Contact email:

    pedro.vazquez@search.co.uk

  • Job ref:

    RB - 018

  • Published:

    10 days ago

  • Expiry date:

    2018-12-30

  • Startdate:

    ASAP

Customer Service Representative, Leicester £17,170 Salary

A household name in the world of Insurance is bolstering their team with customer service representatives at their bright and modern offices in Leicester city centre. A lively and fun brand to work for, they have a straightforward approach to customer service and an excellent reputation both as an insurance provider and local employer.

The Perks of being a Customer Service Representative here

In this Customer Service job, there are a whole host of benefits available to you including a generous bonus scheme, subsidised café, generous holidays and a whole host of discounts on their own products and other high street stores.

A bit about this Customer Representative Job

You'll be taking inbound calls from customers who have a range of different queries relating to their insurance policies. You'll also be ensuring that customers are maximising the products available to them.

You'll benefit from a comprehensive training programme which will arm you with what you need before you take your first call.

There are flexible shifts available, making it easy to achieve a great work/life balance. You will work 5 days per week on rotating shift patterns between 8am and 9pm Monday to Friday, 8am - 5.30pm Saturday and 9am - 5pm Sunday.

What You'll Need

Previous customer service experience is an advantage but not essential. What's most important is your professional approach, an eye for detail and enthusiasm for solving problems.

You'll also be expected to actively promote other insurance products to customers when you're deal with their queries. You'll need to type as you talk so basic computer skills are important too.

If this sounds of interest then apply today, you won't look back.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age