Customer Service Representative

  • Location:

    Preston Brook, Cheshire

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Pammy Nauranga

  • Contact email:

    pammy.nauranga@search.co.uk

  • Job ref:

    Req/506543

  • Published:

    3 days ago

  • Expiry date:

    2019-01-06

  • Startdate:

    07/01/2019 10:36:11

Customer Service / Collections Agent

New Year, New Start!!!

Choose to work either 37.5 or 40 hours with one weekend day off every week!!! Working hours are between 9am - 8pm. You will be working fixed shifts with fixed days off!

Salary: -

37.5 hours - £16,497 - can earn bonus

40 hours - £17,596 - can earn bonus

We are looking to hire a new team of confident, enthusiastic and helpful advisors who will be able to create good rapport with customers, as well as ensuring they receive a professional and helpful service.

Taking inbound and making outbound calls, you will be first port of call for customers experiencing difficulty in making payments on their account. You will receive 2 weeks training and 1 week of grad bay which will enable you to deal with a variety of different situations a customer may experience. You will be tasked with providing good advice in regards to credit and debt, and strive to effectively collect outstanding payments.

The contract is permanent and we are looking for candidates who are able to start work on Monday 7th January 2019.

Experience is not essential as training will be given, however, knowledge of collection or credit, along with good negotiation skills, is desirable

If you (or anyone you know) are interested please get back me to ASAP by replying to this e-mail as we are looking to interview potential new starters next week.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.