Customer Service Representative

  • Location:

    Sheffield, South Yorkshire

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Sarah.Francis

  • Contact email:

    sarah.francis@search.co.uk

  • Job ref:

    Req/506475AV2

  • Published:

    12 days ago

  • Expiry date:

    2018-12-29

  • Startdate:

    28/11/2018 17:00:22

If you are looking for a career in customer service we could have the role for you, we are currently looking for confident, happy people.

You don't need previous experience, as full training will be given this will help you to learn about our products and customers.

The call centre is based just out of Sheffield City Centre and is walking distance from the train and bus station, they specialise in insurance and the department who are currently looking are protection where you will speak to customers about critical illness and other various sensitive subjects. So a soft calm approach will be needed.

Your duties will include data entry so attention for detail is a must, you must also have good PC and keyboard skills.

The starting salary is £17'000 and has progressions steps to get you to £22'000. You will gain development and training. Training will be up to 6 weeks long.

Good A-C GCSE grades are required or excellent customer service experience is required.


In return, you will receive:
o Annual holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days
o Structured training and progression plan
o Annual performance related bonus and pay review dependent on performance/behaviours.
o Up to 40% staff discount for a range of Aviva products
o Up to 15% discount on a range of products for friends & family
o Generous pension scheme
o Excellent range of flexible benefits including Aviva's Sharesave scheme and "Aviva Extras" for discounts on things like cinema tickets, groceries, clothing and electronics
o Volunteering days with your team to give back to the community and support local charities
o Discounted Nuffield Health membership and health assessments
o Starting salary of £17,000 (with the potential to rise to £22,000)

The start date for the positions is the 4th Feb 2019 but assessments are being held in December 2018.

The call centre is open between 8am and 8pm so you do need to be flexible, you will work Monday -Friday and 1 in 4 Saturdays.



Any further information please get in touch with the Call Centre team on 0114 349 2113

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.