Customer Service Officer

  • Location:


  • Sector:

    Office Services

  • Job type:


  • Salary:


  • Contact:

    Tina Goss

  • Contact email:

  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Start date:

    22/08/2019 16:49:46

Customer Service Officer - Brighton Start 01/09 to 31/12 £ 10.60 per hour - possible extension

Mon, Thu, Fri 9-5
Sat 9-1
Tues & Weds 5 hrs per day between 9 & 5

We are looking for a Customer Service Officer based in our client branch in central Brighton. You will be the first person to meet customers coming into the branch with a warm and friendly welcome. You will meet our colleagues who are genuinely sincere about providing a personal and professional service to all our customers. They understand that banking in a branch is all about the customer experience …what their customers see, hear and feel and not simply a transaction.

We're looking for an individual who will complement our existing branch team. Someone who…

* understands the importance of delivering excellent customer service
* understands the need to provide a consistently positive and professional service
* is happy to provide guidance and exceptional customer service to help every customer whether face to face, through our digital app, over the phone or by email
* can communicate in a logical and uncomplicated way
* appreciates and is sensitive to customers' diversity
* demonstrates tact and diplomacy
* is keen and able to learn about our products and services, guiding customers through our digital transformation
* is happy being a key point of customer contact for all cash related queries and enquiries
* is looking for the opportunity to grow and reach their full potential
* wants to work for an organisation they can be truly proud of

If You feel this is the role for you apply now

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age