Inbound Technical Support

  • Location:

    Stockport, Greater Manchester

  • Sector:

    Technical & Engineering, Call & Contact Centre, Hospitality , Sales

  • Job type:

    Permanent

  • Salary:

    £17500 - £17742 per annum + annual bonus and management schemes

  • Contact:

    Louise Brophy

  • Contact email:

    louise.brophy@search.co.uk

  • Job ref:

    Req/436536

  • Published:

    3 months ago

  • Expiry date:

    2019-08-10

  • Startdate:

    ASAP

Job Title: Helpdesk Advisor

Job Type: Permanent

Location: Bredbury, Stockport

Hours: 40 hours a week

Salary: £17,000 rising to £17,742 after your probation PLUS monthly bonus (£1800 for the year based on your performance - this is not a sales bonus)

We are looking customer focused and progression hungry individuals to come forward regarding this Inbound Helpdesk Advisor role based in Bredbury, Stockport.

The role will involve existing customers ringing up with any issues and enquires. You will be the first point of contact for the customer so it is essential that you build rapport and provide excellent customer service for each and every call.

There would be an element of technical support involved in the role but don't worry we offer 3 weeks training, fully paid.

This role offers genuine progression opportunities with 93% of our managers starting at advisor level. As well we have free car parking on site for all of our employees. We offer up to £150 a month in bonus which is based on your customer satisfaction rate.

You must be fully flexible between the hours of 7am - 11pm as you will be working on a rota which you receive 3 weeks in advance.

We are looking for:

* At least 6 - 12 months customer service experience

* Enthusiastic people who are excited by new challenges

* Problem solvers

If this sounds like you please apply now and one of our team will be in touch to arrange an interview.

If you have any questions please email louise.brophy@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.