Customer Service Representative
Hull City Centre
£19,120 increasing to £19,719 after probation, plus benefits & reward scheme
Start Date: January
Working hours: 40 hours a week between 8am - 9pm Monday - Friday and 8am - 4pm (1 in 3 Saturdays)
If you love customer service and are motivated by making life easier for others, you'll enjoy working here. The offices are lovely and the benefits and rewards are great too, with a pay-rise after probation and other attractive benefits including:
* 23 days paid annual leave (plus bank holidays) rising to 25 days (plus bank holidays) after 3 years' service, and 27 days (plus bank holidays) after 8 years' service
* Discounts at over 100 high street retailers
* Childcare voucher scheme
* Private medical insurance
* Employee assistance programme
* Life insurance
* Employee of the month awards
* Comprehensive induction training and on-going support
Furthermore, previous call centre experience isn't necessary. As long as you have relevant customer service experience then you'll be a great addition to the team. We offer fantastic training and on going support to ensure you will be a confident and happy Customer Service Representative.
Please note you'll also need to pass a criminal record check and a credit check as well.
What to expect as a Customer Service Representative here;
In your new role you will be speaking with customers and discussing their financial situation including monthly income and expenditure. Great understanding and empathy are key to success as a Customer Service Representative here. You will need to build up rapport with your customers in order to resolve payment issues. You will be focused on providing the best possible solution for them and ensuring they have a positive and memorable experience.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.